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Welcome to IQOS Care
Find a solution
We are here to help solve problems you are having with your IQOS 2.4 .
Frequently Asked Questions about IQOS
Interested in the IQOS App?
Head over to the Google Play store to download our IQOS Connect App. You can personalize your device settings and view your usage experience. Moreover, it is filled with informative tutorials and helpful advice to care for your IQOS. Be sure to keep your IQOS Connect App updated as we add new features to it frequently.
Still have questions about IQOS?
We are here to help you across multiple channels
IQOS on Facebook
Visit our IQOS Facebook page
Available Monday to Friday from 8am to 7pm
IQOS SOUTH AFRICA
IQOS on Twitter
Get in touch with IQOS support on Twitter
Available Monday to Friday from 8am to 7pm
@iqos_support_za
IQOS Email Support
Send us your query
We will respond in 24 hours
Available Monday to Friday from 8am to 7pm
contact.za@iqos.com
IQOS FAQ
Find your answer online
Full FAQs available here
IQOS Phone Support
Want to speak to one of our IQOS support experts? No problem, call us at 0800 043 387
Available Monday to Friday from 8am to 7pm