IQOS diagnostic tool
Let's fix your IQOS
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Which part of your device isn’t working?
IQOS ORIGINALS DUO
IQOS ORIGINALS ONE
IQOS 3.0 DUO
IQOS Multi
IQOS 3.0
IQOS 2.4 Plus
IQOS 2.4
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Find the answer in our FAQs.
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No question is too small
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
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Give us a ring
Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to an IQOS expert.
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