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IQOS diagnostic tool
Let's fix your IQOS
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Which part of your device isn’t working?
IQOS 3.0 DUO
IQOS 3 DUO provides you with two consecutive uses without the need to recharge in between HEETS.
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IQOS Multi
Once this heated tobacco system is fully charged, enjoy 10 back-to-back, uninterrupted tobacco moments.
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IQOS 3.0
IQOS 3 designed to fit amazingly in your hands, it gives you hundreds of customization options to make it yours.
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IQOS 2.4 Plus
IQOS 2.4 PLUS is intended to sync with our Bluetooth app, to get you started with features such as device pairing, and much more.
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IQOS 2.4
The perfect start of journey from cigarettes towards a new level of tobacco enjoyment.
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Got a question?
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No question is too small
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
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Give us a ring
Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to an IQOS expert.
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