IQOS REFERRAL PROGRAM - FAQs

The IQOS Friends program is a platform that rewards you with R200 in the form of cash or vouchers for providing services to Philip Morris South Africa (“PMSA”) by answering questions related to IQOS from your adult smoker friends over the age of 18 who have asked you for more information about IQOS and by referring those adult smoker friends who have asked to be referred, to PMSA. The IQOS Friends program is not a platform for the marketing and/or promotion of IQOS. It is to ensure that adult smokers who have questions related to IQOS are correctly referred, to ensure that they receive accurate and non-misleading information.

A referral is successful when your adult smoker friend purchases and registers an IQOS for the first time in South Africa. All referrals must be legal age smokers and you must receive your friend’s consent before referring Terms & conditions apply.
You can contact an IQOS Specialist, alternatively visit an IQOS Outlet or our website www.iqos.com/refer to sign up
Refer your friends* by submitting their details on your profile on the IQOS Friends portal or by sharing your unique referral code with them directly.

*Friends are adult smokers who have requested information about IQOS and who would otherwise continue to smoke
Your unique referral code can be found in your profile on the IQOS Friends portal. In addition, you can request for your referral code to be emailed to you by visiting za.iqos.com/myiqos/refer
This is your self-service portal where you can manage and redeem your referral rewards. In addition, it provides the information you need to answer IQOS related questions from your interested Friends*

*Friends are adult smokers who have requested information about IQOS and who would otherwise continue to smoke
You will be notified when a referral has been successful* and a R200 reward has been loaded in the “My Rewards” tab on your portal. Visit the portal, click on “redeem” and choose between cash or vouchers. If you select cash, R200 will be paid into your bank account within 7 days.

*A referral is successful when your adult smoker friend purchases and registers an IQOS for the first time in South Africa. All referrals must be legal age smokers and you must receive your friend’s consent before referring
We need your banking details in order to pay out your R200 referral reward in cash. You can update your banking details on the “My Profile” tab in your portal or choose to redeem your reward in vouchers instead.

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