
First steps
Learn how to use, clean and charge your IQOS ORIGINALS ONE device and find quick tips.
Learn how to use, clean and charge your IQOS ORIGINALS ONE device and find quick tips.
Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.
We're always improving the technology that goes into your device. To make sure you continue to get the very best experience, update your device to the latest firmware.
Get professional maintenance for your IQOS device either in any IQOS Experiential Space or from home.
Sometimes a quick fix is all it takes. Let us help you to troubleshoot your IQOS device.
If you accidentally damage youe IQOS device, we'll replace it so you can continue enjoying your IQOS moments with one less thing to worry about.
If you are on a holiday or travelling for work in a country where IQOS is available and your device is damaged, let us know and we'll send you a replacement.