What is Heated Tobacco and Where Can I Buy It?

Every day, thousands of adult smokers around the world stop burning tobacco and start heating it with IQOS™.  And it’s easy to see why. IQOS heats tobacco instead of burning it. This offers adult smokers who would otherwise continue to smoke or use other nicotine products, a real tobacco taste and experience with no fire, no ash and no cigarette smoke smell.

There are a variety of devices in the IQOS ILUMA™ series which, along with accessories and bespoke customer care and support, can be found at any IQOS kiosk near you: https://za.iqos.com/findstores-brandretail.html.

Where Can You Find Heated Tobacco Sticks? Buy TEREA Here

TEREA™ tobacco sticks are specifically and exclusively designed to be used with the new IQOS ILUMA devices. TEREA comes in a wide range of tastes and flavour blends to choose from, including classic tobacco, menthol and aromatic blends to suit your preferred taste.

TEREA (and HEETS™) can be purchased at your nearest IQOS kiosk, stockist, or authorised retailer here https://za.iqos.com/findstores-brandretail.html  

Traveling with TEREA

Setting off on a journey? You can enquire with the respective customs administration about how many TEREA sticks you are permitted to take into that country and buy the respective amount before travelling. Travel smart, stay informed, and enjoy your TEREA experience no matter where your adventures lead you.

Countries Where TEREA is Available

Wherever you may be, IQOS International Assistance service covers 65 countries across five continents: Europe, the Middle East, Asia, Latin America and Africa.

AMERICA - Canada, Colombia, Curacao, Guatemala, Dominican Republic

EUROPE - Lithuania, Italy, Switzerland, Portugal, Romania, Monaco, Germany, Denmark, Netherlands, Greece, United Kingdom, Spain, Poland, Canary Islands, France, Czech Republic, Corsica, Slovakia, Slovenia, Bulgaria, Cyprus, Andorra, Croatia, Latvia, San Marino, Azores, Madeira, Hungary, Sweden, Albania, Bosnia Herzegovina

EEMA - Russia, Ukraine, Kazakhstan, Israel, South Africa, Serbia, Palestine, Armenia, La Reunion, Moldova, Dubai

ASIA - Japan, New Zealand, Korea, Malaysia

If your IQOS device breaks or stops working while you're away from home, we're here to help you. Please ensure you register your device to activate your warranty. This allows you access to replacement and easier service access. If you are eligible for device replacement and you are in a country where IQOS is available, we'll get a replacement for you*.

*Service options, IQOS device and its components availability, response and delivery times may vary according to country. Terms and conditions apply.

For more travel information with your IQOS ILUMA and TEREA, use this helpful website to find out more: https://iqostravel.com/en

See Important Information link: https://za.iqos.com/product/iqos/information.html