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Welcome to IQOS Care for your IQOS 3
First steps with IQOS 3
Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.
Find a solution
We are here to help solve problems you are having with your IQOS 3 .
Frequently Asked Questions about IQOS
Interested in the IQOS App?
Head over to the Google Play store to download our IQOS Connect App. You can personalize your device settings and view your usage experience. Moreover, it is filled with informative tutorials and helpful advice to care for your IQOS. Be sure to keep your IQOS Connect App updated as we add new features to it frequently.
Got a question?
Find the answer in our FAQs.
Something we haven’t covered?
There are several ways you can reach us.-
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Facebook us
We're available on social media to help you, so feel free to message us with any questions and we’ll get back to you soon.
Our Facebook Page -
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No question is too small
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
Look through our FAQ -
Give us a ring
Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to an IQOS expert.
Get in touch