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How to clean

How to clean IQOS

Cleaning IQOS is easy

Keeping your IQOS device clean is important, especially if you want to keep the true tobacco taste experience that IQOS has to offer. Luckily, the IQOS cleaning tool makes it easy to do this: 

  1. First, set your IQOS holder to cool.
  2. Take the cap off your holder and tap the holder to free any loose tobacco stuck inside.
  3. Now take the lid off the cleaning tool and gently insert the tool into your holder.
  4. Once properly inserted, rotate the cleaning tool 2 to 3 times.
  5. From time to time, you should also use the IQOS cleaning stick to clean inside the holder (use it gently).
  6. Lastly, don’t forget to clean inside the IQOS cap to ensure the HEETS taste doesn’t fade.

Want to know more?

To find out more about how to use IQOS, check out our FAQ section, contact us through our support page or book a demo at one of the IQOS kiosks nationwide.

 

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This website contains information about our smoke-free products and we need your age to make sure that you are an adult in South Africa who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information